Helen Donnelly
Helen is a Client Project Manager (CPM), responsible for delivering exceptional customer experience across all HPC client projects. Helen supports the partnership between clients and our internal team, co-ordinating all L&D activities and playing an integral part in the client journey.
Programme planning, general logistics and relationship building are at the heart of our internal CPM team. Helen plays a key role within this team and is organised and efficient with great attention to detail and high standards of accuracy.
Experience
Helen has 12 years’ experience of working in a dual administrative and operational capacity delivering events for leading arts, cultural and training organisations. Previous roles include Projects & Events Manager for the National Theatre and Operations Manager for the Belfast International Arts Festival. She leverages her former training as a theatre director to clearly communicate and comprehensively plan for complex projects to achieve an outstanding customer experience.
Prior to joining HPC Helen worked for behavioural-based training providers Active Training Team. There she project managed an award-winning programme for all employees on the London-based Tideway construction project, and was responsible for the recruitment of new facilitators and actors across a range of events, with clients including HS2, Ørsted and SSE.
Qualifications
Helen graduated with a BA (Hons) in Drama from Queen’s University before studying for an MA in Theatre Directing from Royal Holloway University of London.
Helen’s role as a CPM involves:
– Client scheduling and co-ordination
– Effective communication between client teams and HPC facilitators/coaches
– Problem solving and decision making
– Preparation and delivery of materials
– Monitoring and evaluation of programmes
– Reporting and invoicing
Insights
“I thrive when I am able to utilise my skills to ensure the smooth, effective and successful delivery of training events. I really value the opportunity HPC provides to not only do this for a diverse range of clients, but to also work on such a variety of programmes.”
We think differently
We push the boundaries for our clients by challenging mindsets and offering new ways of thinking. We’ll expand your thinking and offer a practical, pragmatic and honest approach to the design phase. We do this with one purpose in mind; to achieve measurable and lasting results.
Our Solutions
Enabling leaders to develop an authentic leadership style, which inspires and motivates.
Building individual manager self-confidence and an ability to manage a team.
High-impact programmes that accelerate graduate development and build long-term career paths.
Developing the next generation of leaders as they make the transition to a more senior role.
Shorter programmes designed to meet specific individual and team needs across organisations.
An experienced panel of accredited coaches who support the development of individual performance.
Enabling the true power of senior teams through to achieve collective performance and growth.
Our adaptive approach to tailoring and delivering any of our solutions in the virtual world.
Ready to discuss how a partnership with HPC can advance your business?