Andrew is a Client Project Co-ordinator (CPC), responsible for delivering exceptional customer experience across all HPC client projects. He supports the partnership between clients and our internal team, co-ordinating all L&D activities and playing an integral part in the client journey.
Programme planning, general logistics and relationship building are at the heart of our internal CPC team. Andrew plays a key role within this team and is organised and efficient with great attention to detail and high standards of accuracy.
Andrew has over 14 years of experience within the Learning & Development sector. His previous roles required excellent organisational and time management skills, with the ability to respond flexibly to changing demands.
Immediately prior to joining HPC, Andrew worked within the voluntary sector and managed the administration team of a Learning & Development Department. His areas of responsibility included: Management of E-Learning and LMS Systems, Training Needs Analysis, co-ordinating and meeting the regulatory requirements of approx. 1,800 staff across Northern Ireland, Republic of Ireland, England and Isle of Man.
Level 3 Diploma in Business Administration & Management
His role as a CPC involves:
- Client scheduling and co-ordination
- Effective communication between client teams and HPC facilitators/coaches
- Problem solving and decision making
- Preparation and delivery of materials
- Monitoring and evaluation of programmes
- Reporting and invoicing
“I like working as part of a dedicated training team that is willing to reinvent how training can be delivered and strives to develop their staff. I am fully focused on providing excellent customer service that can help deliver that goal.”
We think differently
We push the boundaries for our clients by challenging mindsets and offering new ways of thinking. We’ll expand your thinking and offer a practical, pragmatic and honest approach to the design phase. We do this with one purpose in mind; to achieve measurable and lasting results.
Enabling leaders to develop an authentic leadership style, which inspires and motivates.
Building individual manager self-confidence and an ability to manage a team.
High-impact programmes that accelerate graduate development and build long-term career paths.
Developing the next generation of leaders as they make the transition to a more senior role.
Shorter programmes designed to meet specific individual and team needs across organisations.
An experienced panel of accredited coaches who support the development of individual performance.
Enabling the true power of senior teams through to achieve collective performance and growth.
Our adaptive approach to tailoring and delivering any of our solutions in the virtual world.