As a first step, we work with clients to survey participants immediately following a programme using our digital platform. Based on our experience and the latest research on evaluation and learning transfer, we create powerful insights for our clients covering participants reaction to the learning event and their intent to transfer new capabilities back to their role. These insights can be utilised to support the ongoing delivery of a programme, the communications underpinning a programme or the transfer of new capabilities to individual roles.

While it is important that our clients understand whether our solutions are having an impact, it is also critical for them to understand why specific programmes are having an impact. Using our bespoke digital tools and some of the latest research on transfer, we work with our clients to help them understand why specific programmes are impacting on the organisation. These insights can be factored into the design of future solutions thereby ensuring that future solutions have a much greater chance of success.